Experience | September 2009 – Present ArqivaField Engineer – Operations
Professional Training
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April 2006 – August 2009 Radio Services Ltd, The Local Radio Company, High WycombeNorthern Technology Engineer
Involvement in staff training for software and hardware usage. |
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June 2000 – April 2006 TFM & Magic 1170, Emap PerformanceStation Engineer
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Oct 1999 – Jun 2000 North West, Emap Performance ManchesterBroadcast Systems Trainee
Support for 3 radio stations within Emap Performance North West. |
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Aug 1997 – Sep 1998 CMR AS Bergen, NorwayCAD Data Entry / Gas Explosion Test Trainee
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Education | 1995 – 1999 University of Salford, Greater Manchester
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1993 – 1995 Penistone Grammar School, Sheffield
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– 1993 Kingstone Secondary School, Barnsley
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Additional Information | My current and previous jobs within the broadcast industry have always been focused on finding effective solutions for often complex problems. In the 24 hour world of live broadcast this can mean working in stressful and time sensitive situations and sometimes working antisocial hours to solve particular problems. Quick, accurate decisions in a given situation are a must when time is short. Documentation and risk assessment of situations in and out of the business sites are part of the responsibilities of my role, as I have to maintain records of change for different sites around the country and compile a clear history of fault management to allow for future staff to take over if needed. As the digital future approaches, I am constantly acquiring new skills and knowledge to enable me to carry out my role effectively. As I have often worked across multiple sites I am acquainted with large amounts of driving in different conditions and unfamiliar locations.I have participated in out of hour’s on-call rotas for most of my employment roles across several different companies and I am used to managing my time effectively.Many of my current skills are able to be built upon to make me ideal for an engineering position. This, and a strong willingness and ability to learn and quickly recall information will aid in any educational curve that a job will entail.My current job as a Field Engineer within Arqiva is mainly based on the road with regular contact with a support team, with whom I liaise to obtain basic information about work arising, whilst also liaising with customers to get to the root of problems within their transmission equipment. The ability to diagnose faults from small amounts of information, or a large number of faults and also the skills to read technical documents allows me to solve an array of situations before they become major issues. It is often necessary to follow company procedures to perform maintenance and complete full histories for services, compile reports and present this information back to the customer to improve future services, increasing reliability and reduce costs across the sites that I support.I have completed a number of training courses on health and safety and also courses on the individual pieces of hardware that is in use across the sites. I am currently working through the APMP Project Management training course and am qualified in City and Guilds 2391 Electrical Installation and Testing exams and have been undertaking Inspection and Testing work within Arqiva. I am used to component level repair of hardware where appropriate and also am able to see where economy dictates replacement over repair.I am confident in the installation processes of many pieces of software across different Operating Systems and training staff on the software best suited for them, and am confident in dealing with the majority of office based equipment, including printers, faxes and scanners.Due to the need for constant staff training in previous jobs, I am able to convey large amounts of information between technical staff and the layperson in both a written and conversational manner and am able to rewrite instructions for different levels of staff.The need to manage users’ expectations is one of the most difficult jobs within a Field Service Team and I bring an ability to handle faults and maintenance whilst also providing the most comprehensive information to the people that require it.I believe that all these qualities and skills I possess are transferable to the needs of a Broadcast Engineer and can be easily built upon to cover all necessary tasks. |
Personal Information | I compete as a AAA League skydiver with over 1000 jumps to date, and I attend many of the year’s events around the country. As part of a professional team, I take part in several competitions throughout the year including world class international events. I have a formation skydiving coach rating which allows me to work with new skydivers to progress their skills. As part of my personal training scheme, I attend a local gym, climbing walls and when possible take snowboarding trips to Scotland. |